Refund Policy

Effective November 7, 2026

Every lesson and daily routine in Steady Learners is free. You only pay if you choose All-Access ($4.99 a month or $49.99 a year), and a new account gets its first 14 days of All-Access free, so you can try everything before paying.

Bought on our website

Purchases on steadylearners.com are sold by our online reseller Paddle.com, the Merchant of Record for these orders. Paddle handles payment, invoices, taxes and refunds.
Refunds within 14 days. If you’re not happy, ask for a full refund within 14 days of a payment, for a new subscription or a renewal, and we’ll refund it. No reason needed. Each account can get one refund on its own from the app (Account → Manage subscription → Payment history → Request a refund); for anything more, email us.
To ask, email [email protected] from your account’s email, or reply to your Paddle receipt. You can also contact Paddle through paddle.net.
A refund ends that subscription. Refunds go back to the original payment method, usually within 5–10 business days.
Cancel any time from the Parent Portal (Account → Manage subscription). You keep All-Access until the end of the period you’ve paid for, and won’t be charged again.

Bought in the App Store or Google Play

Apple and Google charge these purchases and make the final decision on refunds, under their own policies.
You can ask from the app (Account → Manage subscription → Payment history → Request a refund) within 14 days of a payment, once per account. On Android the refund is made straight away. On iPhone and iPad the app opens Apple’s refund request, we tell Apple we’d like it granted, and Apple decides (usually within 48 hours).
Cancel in your App Store or Google Play account settings. Access continues to the end of the period you’ve paid for.

Contact

Questions about a payment? [email protected]